Frequently Asked Questions
Everything you need to know about your Valfré order.
When will my order ship?
Most orders are processed and shipped within 2-4 business days. During high-volume periods like collection launches or sales, processing may take up to 7 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain items, such as intimates and sale products, are final sale.
How do I care for my Valfré apparel?
To keep your pieces looking their best, we recommend machine washing on a cold, gentle cycle and hanging to dry. Always check the specific care label inside each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.